Online GP Requests Soar: Over 8 Million in October 2025

In October 2025, General Practitioners (GPs) experienced a record surge in online patient requests, totaling over 8 million submissions. This significant increase reflects a month-on-month growth of more than a fifth (21%) and a substantial year-on-year rise of over two-thirds (68%). These escalating figures highlight the success of ongoing initiatives by the NHS and the government aimed at making patient contact with medical practices as straightforward and accessible as possible. While the specific details regarding the nature of these ‘around 1 in 3’ requests are not fully provided, the overall trend clearly indicates a strong and growing adoption of digital platforms for GP interactions, aligning with strategic efforts to enhance the ease of accessing primary healthcare services. The article emphasizes the government’s commitment to modernizing healthcare access, with online requests playing a crucial role in managing patient demand and improving efficiency within the primary care system.

(Source: https://www.england.nhs.uk/2025/11/gps-managed-record-number-online-requests-october/)